What is Tin Lizzee?
We often get asked “Why hasn’t anyone else thought of that”, and “Where did you get the name Tin Lizzee?”
The folks at TinLizzee.com are always happy to answer those questions, as it speaks to the heart of the business. TinLizzee.com’s founder, Mary M. Nelson, got struck by a bolt of inspiration when her own washing machine stopped working one day. After spending 5 hours of a hot summer evening searching the internet, trying to find answers to her problem with videos and forum posts, she said to herself: there has to be a better way.
Then came the idea for Tin Lizzee. “Tin Lizzie ” is the nickname for Ford Motor Company’s Model T car, produced between 1908 and 1927. Henry Ford wanted to build a reliable car that was affordable for just about anyone, and to do that he had to make it on an assembly line, using identical parts that were interchangeable. A side benefit of that was any handy car owner could do most of the repairs to their Model T themselves.
Most of us are a little uneasy taking on a job we don’t know if we can do. Appliance repair is one of those areas that can seem a little intimidating. TinLizzee.com understands that and provides the experience and knowledge that the average homeowner lacks, allowing them to take on their repair with confidence. Not only does the technician show the customer what to do through live chat and camera sharing, the Tech stays online throughout the process. If you are still having difficulty, you can share your phone’s camera through Tin Lizzee’s Virtually There™ camera sharing app, allowing the tech to see what you are doing. The technician can even draw on your phone screen with a virtual pencil to show you what to do!
The old shade tree mechanics never had it this good! So, while the name Tin Lizzee evokes the can do spirit fostered by the Model T, it is also a wonderful advancement in DIY. Just as the old Model T gave many car owners the ability to be their own mechanic, TinLizzee.com has made Do It Yourself Appliance Repair become something any homeowner can do with confidence.