In addition to seeing the mobile camera, Virtually There lets the technician annotate the video feed on your phone.
The technician walks you through appliance troubleshooting and repairing. They may use a video marker to draw or make other annotations on your screen and the video will freeze when the technician begins to write on the screen.
This screen drawing allows customers of all experience levels the ability to repair their own appliance.
Seeing what you see can drastically reduce repair time.
With Virtually There on your mobile APP, you can use chat or the phone itself to communicate with the Technician while connected.