Tips for a Faster Repair

Know the location of your circuit breaker.

Make sure you are able to unplug the appliance during the repair for safety.

Keep small children and pets in a safe location away from the repair session.

Have all necessary tools ready for the repair. Make sure your make and model number are on hand.

If you ordered a replacement part, verify the correct part was sent.

Ensure the internet connection you are using for your chat session has enough bandwidth. Others that are also using your internet service may interfere with the repair session if they are using online activities such as live gaming, live movie streaming, or downloading large files at the same time as your repair session.

Place small removed parts in plastic sandwich bags. Insert a labeled sticky note into the bags indicating where the parts came from.

A large (light colored) towel may be helpful to place removed parts making them easier to see and identifying your work area.

Taking a picture of each step of the repair may assist you when putting back appliance parts.

  • While some repairs demand specific tools, many just require basic tools you might already own. We’ve put together a list of the top 10 tools every do-it-yourselfer should have.

    1. Screwdrivers. Make sure you at least have a flat-head and a Phillips screwdriver. Consider buying a screwdriver that has an interchangeable bit. They are inexpensive and prepares you for most jobs!
    2. Adjustable open-end wrench. Just as its name suggests, the jaw on the wrench is adjustable to accommodate various sizes of nuts and bolts.
    3. Voltage Tester.  A voltage tester safely checks for voltage and indicates the presence of electricity. You can buy one for under $4 at any home improvement store.
    4.  Needle-nose pliers are perfect for gripping small pieces; they also can bend or cut wires. Slip Joint Pliers can help you easily release hose clamps. Channel-lock pliers can help loosen water hose fittings on washers and dishwashers.
    5. Flash Light. You will want extra lighting when looking into certain parts of your appliance. We suggest an inexpensive LED flashlight with a magnet at one end. A magnetized flashlight is great to place anywhere on your appliance to help illuminate your workspace and allows you a free hand.
    6. Work gloves. Even the simplest repairs can expose you to sharp edges or hot surfaces, so wear work gloves to protect your hands.
    7. Safety goggles or glasses. Safety eye-wear is a necessity for protecting your eyes from particles or chemicals during repairs.
    8. Thread-sealing tape. Use this thin, white tape on some threaded pipe fittings in appliances to prevent leaks.
    9. Rags and towels.  Rags and towels have many uses besides cleaning up any water spills and grease or dirt when working on an appliance. You can also use them to place small parts and screw on for visibility so you do not lose them.
    10. Masking tape and a pen or permanent marker. This is a “must have” when removing screws, disconnecting wires or hoses.  The easiest way to correctly reassemble any item removed from your appliance is to label where it came from.  We also recommend you take pictures with your phone each step of the way so you can see exactly how it looked before you removed any part from your appliance.

We suggest you use Tin Lizzee’s Diagnosis service so that you know ahead of time what tools you will need for your repair.